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"There is a top-notch office culture at Getz Healthcare. The company is very flexible and understanding, especially with regards to work-from-home arrangements. There is also a lot of support from managers for my development and learning."

Nidhi Agnihotri

Nidhi began working in Australia in 2010 as an International Customer Service Representative for a medical device manufacturing and distributing company. About her first role in the country, she says: “I learned many tricks of the trade there! It was a wide reaching role requiring my engagement in various aspects of the business, which was still in its infancy. In 2018 I joined Getz Healthcare as a Customer Service Representative.”

Reflecting on why she chose to make this career move, Nidhi says: “During my maternity leave in 2016-2017, the previous company ceased operations, which provided me with an opportunity to look further afield and search for new workplaces. That is when I discovered Getz Healthcare.  I was impressed by how nice and professional the team was. They continue to be consistently caring, kind and helpful. There is a top-notch office culture at Getz Healthcare. The company is very flexible and understanding, especially with regards to work-from-home arrangements. There is also a lot of support from managers for my development and learning."

"Eager to continue learning and expand her skills, Nidhi has thrived in her development at Getz Healthcare. 'Within 4 years of starting as a Customer Service Representative at Getz Healthcare, an opportunity for a higher position emerged. I am grateful I embraced the challenge, steering myself towards a more specialised role by pursuing that vacancy. Presently, I oversee the company's contracts and tenders in Australia and New Zealand. With the management team's direction and manager's support, I have been able to evolve very successfully.”

So, what does a Contracts and Tenders Coordinator do, and how does Nidhi’s work impact our organisation?

"My primary responsibility is to ensure timely and accurate submission of open tenders," explains Nidhi. "Typically, I begin my workday with a coffee and then proceed to identify potential business opportunities from the tender notifications. I promptly share these findings with stakeholders. Subsequently, I focus on tasks such as working on open tenders, managing contract renewals, and overseeing implementations."

"I appreciate that my role isn't repetitive on a daily basis. It consistently evolves alongside industry changes, offering constant opportunities for learning new things."

Some of the new aspects that Nidhi alludes to have had a dramatic impact on the healthcare sector in general, but more specifically, have changed how organisations in the field engage with each other.

"The most significant change I have witnessed," adds Nidhi, "is the complete transition to online platforms. There are no longer phone calls or emails for tender-related communication; everything now goes through software or customer portals. This transition ensures that all interactions are recorded, allowing for analysis later on. It undoubtedly represents the future direction of our sector."

Just a few more rapid-fire questions to get to know Nidhi a little more…

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ABOUT US

Pioneers in global distribution for over 110 years, Getz Healthcare is the destination of choice for the medical industry, connecting communities with the latest and most advanced equipment, products, and services from around the world.

AUSTRALIA
Head Office ANZ
5 Orion Road
Lane Cove, NSW 2066

General Enquiries:
+61 2 9413 6200

Customer Support:
1300 886 385

Technical Services:
1300 654 552

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NEW ZEALAND

Auckland


General Enquiries:
+64 9447 2000

Customer Support:
0800 733 333

Technical Services:
0800 733 333

Email Us

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